Learn more about People360
Modern Employee Support, All in One Place
People360 is ECU’s new employee services portal, designed to make it easier to get answers, submit requests, and access HR-related support.
A Salesforce platform, People360 provides a single point of entry for employee questions, requests, and services across the employee lifecycle. Rather than navigating multiple systems, inboxes, and processes, employees can find information, submit requests, and track progress in one place.
Need Help?
With People360, employees can:
- Search a growing library of self-service resources, knowledge articles, forms, and policies to quickly find answers and information they need.
- Submit HR-related questions through support requests.
- Track the status of requests from submission through resolution.
- Complete required interpersonal relationship attestations.
- Coming Soon: Initiate Personnel Actions and additional employee services as they become available.
- Receive real-time status updates, notifications, and communications related to submitted requests.
What Can I Do in People360?
Everyone! People360 is available to all ECU Faculty and Staff. Every employee will have direct access to POSO for all their HR-related needs via the People360 Portal.
Who Uses People360?
People360 is a key component of POSO’s transformation strategy, helping create a more connected, efficient, and employee-centered experience across the university.
As new capabilities are introduced, People360 will continue to serve as the primary destination for employee support, services, and workforce-related requests.
Supporting ECU’s Future
- Easier access to information and POSO staff
- Find answers quickly through self-service resources and knowledge articles available anytime
- Track requests and view updates without needing to send follow-up emails or make phone calls
- Faster service
- Requests are routed to the appropriate POSO team for timely review and resolution
- A standardized approach to support helps ensure employees receive clear, accurate, and consistent information
Benefits to ECU Employees
Support
Submit for assistance with login, questions, how-to information, or to report an issue.
Videos
Learn how to navigate around the People360 portal
Learn how to submit a general support request
Quick Reference Guides
Refer to the People360 Quick Reference Guides below for step-by-step assistance with completing various tasks efficiently.